What Our Customers Are Saying
"Thank you so much for the advice and taking the time to help me. We are so happy we did our homework and went with Rainier Yurts. The yurt is super nice and has turned out better than we could wish!!!"
"We chose Rainier Industries and ordered 15 yurts. Their pricing and product quality were superior to the other companies, and Dana’s customer service sealed the deal for me.
Dana spent numerous hours advising us on how to install the yurts, which is the sole responsibility of the customer. During the placement of our order, we put Dana under the stress of pushing the manufacturing deadline down to the hour. She was working overtime, had her crews working overtime, and was challenged with reoccurring last minute changes. Her attitude and top-notch service never faltered."
"Our two 16’ Eagle yurts continue to perform in rain, snow, hail, 100mph wind and extreme sun, a testament to their superior design.
I wanted to personally thank you and your team for the great support over the 15 years that we have been part of the Rainier/Nesting Bird family. Your recent delivery of 3 replacement panels, after the original ones survived 15 years of extreme weather and UV at 8,000+ feet in the Sierra Nevada Mountains in Northern California, came on-time and to exacting specifications.
We were able to replace the panels quickly and without any issues, which is great given our remote location. In addition the custom door covers that your team had made previously made continue working great to protecting the wooden door from all sorts of weather.
Thanks for making, and supporting, a great product – you earn the moniker “The Yurt Girl” over and over!"
"Dana Hendel is quite possibility the best vendor rep I’ve ever worked with. She is resourceful, flexible, and thinks on the fly. I gave her an impossible task – to manufacture, ship, and complete a 24 foot Rainier yurt on Lake Bruin near St. Joseph, Louisiana.
We started construction less than a month ago and I am in the yurt now watching the College World Series on a flat screen TV. The quality of this Rainier yurt is outstanding. If Dana says she can do something, she will, and she will hit the ball out of the park."
"I just wanted to say thank you so much for your help in the purchase of our yurt and correcting the small hiccup we had with the insulation. The new insulation got here as quick as possible. You have been wonderful to work with, thank you so much!"
"I recently bought a 27′ yurt from Rainier.
Prior to the purchase, I spent about 6 years looking. I originally was going to get a different manufacturer’s yurt. I found a couple that were on Kicking Horse Ski Mt in Canada, a 30 footer near the summit and a 24 footer halfway down. I found another one in downtown Talkeetna, Alaska. They looked good and handled big snow loads.
I went with Rainier instead. I now have the best yurt on the market, and if I buy another one (which is likely) it will be another Rainier Yurt, no doubt about it! You get what you pay for. I strongly advise you to go to Seattle and do a walk thru to see the differences for yourself."
"We would recommend Rainier without hesitation to anyone, and that recommendation would include the great help and service you provided for our camp. You went beyond what was required, and made it happen."
"It’s nice to know the customer service at Rainier doesn’t end once the sale has been made."
"Choosing Rainier for our yurt was one of the best decisions we have ever made. We began the process knowing nothing about yurts, and Dana was there from the very start, answering every single question. And it’s not just that she answered the questions, it’s that she answered them well.
Rainier’s customer service helped us turn our yurt into a home. The yurt itself is an incredible structure, and with one look the quality of craftsmanship is both obvious and awe-inspiring. So often I look up at our amazing roof and am so grateful we bought such a high quality product. I am so grateful that our yurt feels safe, secure and sturdy. And it’s beautiful.
I can’t recommend the Rainier experience enough. Every interaction, every feature of the yurt, everything has been incredible. When building any type of housing, it makes sense to choose a company that prioritizes BOTH a quality product and incredible service. That combination is hard to find these days. That combination is why I chose Rainier."
"We are quite pleased with our yurt. It is so handsome, and it is a wonderful, unique structure."
-Cynthia H. and Marcus C.
"I’m amazed at the quality of construction – nothing could get in here. I’m completely protected from the elements. Through all the wind, rain and snow we always stay dry and warm inside."
"What a wonderful product the Raven Yurt we put up at Camp Westminster is. This was a mission project for our church with bunch of weekend do-it-yourselfers that went together like clockwork. I knew when we tacked up the story tape and were within 3/16’s, everything was golden!
Thanks again for a great product and our hats off the team that put together the assembly manual / platform drawing."
"Thank you so much for all of your help with our yurt raising. You were invaluable and everyone on the team kept talking about how much they appreciated you being there. Your calm demeanor, expertise and sense of humor made the two days a most pleasant experience. Here is a link to our blog post with a link to pictures of the yurt raising. Enjoy."
-Kitsap Forest Theater
"I want to express my satisfaction with my 14′ Sparrow yurt, which I am using as a dwelling from March until November. I specifically chose this yurt for its affordability and quality of construction.
I also want to make a note of the excellent customer service I’ve received from the salesman, who has helped me with all of my questions and has gone the extra mile to make me a satisfied customer. Thanks Rainier Yurts – I look forward to doing business in the future if I decide to upgrade to a larger yurt eventually."
"After living in China for four years and spending some memorable times in yurts in Inner Mongolia and Tibet, My wife and I decided that upon our return to our home in Washington State that we would have a yurt in our garden. We studied yurts and sources for yurts.
In February we contacted Rainier Yurts in Seattle. It has been a wonderful experience working with Rainier Industries.
We selected the Sparrow model but wanted a traditional Mongolian design on the roof. We also wanted the sidewalls to be green and selected an insulation option. Rainier Industries provided us with plans for the floor. We incorporated the yurt floor into an additional 16 foot square deck. Within three weeks, our deck was finished and Rainier Industries had completed the yurt to our specifications.
We could not be more delighted with the results. The yurt has become the focal point of our garden, a favorite overnight destination for grandchildren, a great entertaining location and a unique piece of garden art."
"In general, my experiences with Rainier have been excellent. Real time support and responses are the rule and not the exception. My salesperson has been super responsive and easy to work with. Thank you!"
"Our Eagle has never ceased to amaze us during the yurt raising (still in progress). The level of craftsmanship and ingenuity is remarkable and rare in today’s world of commercialism. Frequently we stop during our assembly to admire our new home and how lucky we are.
Thought I would let you know that we have the instructions and will be finishing the yurt soon. The woodstove is installed and we remain absolutely delighted and mesmerized by this dwelling.
Little did we know what a great decision it was to buy an Eagle instead of a 5th wheel as our ‘temporary’ home. I think that we will just stop and live in this forever."
"My experience working with Rainier Yurts has been fantastic! They patiently helped me think through my purchasing decisions, delivered the Yurt on schedule and provided great follow-up. I have also been delighted by the quality of the workmanship of the Yurt. From the beautiful center ring to the roof grommets every aspect of the Yurt reflects attention to detail and quality. I would highly recommend a Rainier Yurt to others."
"This is the most economical vacation home anyone could imagine – and we live like royalty!"
-Rob and Gretchen